EntergyNET Browser

Pilot Rollout

Using Navigator
I like the look of the new browser

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Ease of moving around in the new browser

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Ability to understand the Communicator menus

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Ease of using the toolbars (Navigation, Location, & Personal)

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Ease of arranging your toolbars

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Ease of editing your Personal toolbar (adding, deleting, organizing)

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Ease of setting preferences

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Ease of locating bookmarks

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Ease of editing bookmarks (adding, deleting, organizing)

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Ease of changing your home page

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Ease of using the new search button

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Ease of using the guide button

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Ease of using the on-line help

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Understanding terminology on menus, labels, help, etc.

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Overall ease of learning to use the new browser

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Overall ease of use

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Training

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Ease of using the on-line training documentation

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Ease of finding information in the on-line training documentation

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Did you find the on-line training documentation adequate? (explain)

To what degree of difficulty did you have in using the on-line training documentation (explain)

Could you effectively use the EntergyNET Browser within functions of your job without additional training? (explain)

Could you effectively use the EntergyNET Browser without help from teachers or trainers? (explain)

What do would you like to see added to the on-line training documentation? (explain)

How can we make the on-line training documentation easier to use? (explain)

Problems

Did you experience any problems with the new EntergyNET browser? If yes, then explain

Did you report the problems to the Help Desk? If yes, how were your problems resolved? (explain)

Are there any functions you could do in Navigator 3.0 (previous browser version) that you could not do in the new EntergyNET browser? (explain)

Did you experience any problems trying to use new features? If yes, list features, then explain